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Frequently Asked
All orders ship in plain, unbranded packaging with no indication of the contents. Your billing statement will show a discreet company name.
We accept returns within 30 days of delivery for unopened, unused products in their original packaging. Hygiene products cannot be returned once opened.
Standard shipping takes 3-5 business days within Europe. Express shipping (1-2 days) is available at checkout. Free shipping on orders over €75.
Absolutely. We only carry products made from body-safe, medical-grade materials. Every brand we partner with meets strict safety and quality standards.
Yes! Select our luxury gift wrapping option at checkout. Your order will arrive in an elegant gift box with a personalized card.
Yes, you'll receive a tracking number via email as soon as your order ships. You can track your package in real-time through our website.